Consumer Complaint Detail

VOLKSWAGEN / PASSAT / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004297731 Incident Date: May, 16 2004
Consumer's City: FORT DEFIANCE Consumer's State: AZ
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: PASSAT Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WVWMA63B9WE Date added to File: May, 25 2021
Date Complaint Received: Sep, 06 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 04 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: At 105,000 miles the abs and brake warning lights began to come on intermittently on my 1998 vw passat. i took it to a vw mechanic who diagnosed as a failed instrument cluster. replaced cluster for $600, didn't resolve brake problem. research indicates the problem to likely be abs pump electronic system (integral to abs pump). the installed part is 8e0614111p, vw prescribes replacing with 8e0614111q (upgraded part). list price for the "q" part is $2400. complaining because: 1) problem is likely failed electronic components which are sold only integral to mechanical pump, thereby gouging purchasers, 2) research on the internet and discussions with part dealers and service shops indicates that this problem is common and basic to passats and audis; vw should either pay the total cost or make it cheaper to repair. see: http://tech.bentleypublishers.com/thread.jspa?threadid=2447&start=0&tstart=0. *ak