Consumer Complaint Detail

MERCURY / COUGAR / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004297743 Incident Date: Sep, 03 2004
Consumer's City: GLEN ELLYN Consumer's State: IL
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: COUGAR Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Electrical system:alternator/generator/regulator
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1ZWFT61L3Y5 Date added to File: May, 25 2021
Date Complaint Received: Sep, 06 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The lights on my dashboard kept diming when ever i had hit the gas. did inform l/m of problem and had made an appointment for them to look at it. they informed me there was no problem. that this does happen on some cougars but not to worry about it. i bought it in again for something and mention the diming again and they said the same thing to me. on the way home from work one day my car started to loss power and by the time i got home i didn't have any power. i called l/m and told them of the problem. i was told to bring my car in.they inform me it was my alternator. i had 3/36 warr on it & i had not even 37,000 on it and l/m told me it wasn't cover under warr and wanted to charge me over $1000.00. that was on 12/19/2002...on 9/4/2004 i was driving and car went out on me and i bought it to firestone and they my battery was so dead and they couldn't even finish the testing after putting in a new battery they told me it was my alterntor.this is the 3rd one since i purchase my car. i was told that the diming which is still happening wasn't a problem and now i am on my 3 rd altertner. even i know there is problem. this shouln't been happening on a car less then 5 yrs old and it 3rd alternator. *ak