Consumer Complaint Detail

MAZDA / 626 / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004297744 Incident Date: Aug, 28 2004
Consumer's City: ASHBURN Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Mazda Motor Corp.
Model Name: 626 Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Seat belts:front:buckle assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Sep, 06 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 31 1999
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My husband noticed that the bolt holding the driver's side seat belt buckle was loose, so he attempted to tighten it. the bolt would not tighten, so my husband took the seat out to get to the bolt and the bolt just came right out of the housing unit without needing to unscrew it. the bolt was completely stripped and we cannot use the driver's side buckle now. i called mazda headquarters and they said to take it to a dealership to diagnose the problem and it should be a free fix. i took it to the dealership and they said i was passed the 5 year, 60,000 mile safety warrantee and it wouldn't be free. to me, the seat belt should work no matter what, not be part of a warrantee of safety. i'm concerned because this may happen to others and in the event of a crash, the buckle may come out of the housing unit and render the seat belt useless. *ak