| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004297842 | Incident Date: Aug, 02 2004 |
| Consumer's City: PINELLAS PARK | Consumer's State: FL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: SUBURBAN | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Fuel system, other:delivery:fuel pump |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 3GNGK26F5XG | Date added to File: May, 25 2021 |
| Date Complaint Received: Sep, 07 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jun, 19 2004 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Own a 1999 chevrolet suburban 6.5 diesel engine, w/145k miles, suv was running ok but the last few months engine stalling and stop without reason, took suv to a repair center, diagnose with fuel injection pump failure, chevy dealer explained this is a well known defect, fuel injection pump has an electronic component (pmd) located on the side of the pump when engine gets hot sent failure signal to the main computer. contacted gm customer service to verified/understand the issue, answered that yes indeed they agreed about the problem also said they had "campaign" not a recall to fix the problem but they didn't make this announcement to the public. i asked for help to fix the problem was told that i run out of options only honor this problem for 10 years or 120k miles? i was not aware and never received a letter from gmc. this is a potential accident waiting to happen with terrible consequences, imagine if the engine stops or stall going down the hill in any urban or rural area; passing another car in a busy highway and stalling or just the engine quit running (frontal crash!!); crossing a busy intersection with school kids inside and no power (horrible accident with serious injuries or perhaps casualties!!); towing a camper or boat on a busy and fast highway and suddenly stall or stopping in front of a semi-trailer; crossing a rail road and stalling in the middle with people inside a train coming its way!!. these are a few consequences this failure can created, imaging a lawyer jumping on this issue with a "lawsuit" and trying to blaming on you guys!! while this is a factory failure and poor design. i had replaced the "pump module drive" (pmd) and after spending over $1000.00 still have the same problem. at the present time i am not driving the suburban until i hear from your agency to see the results of your investigation. hoping you will take care of this matter in a serious manner, i just want to thank you in advance for your help. god bless. *ak |
