Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004297912 Incident Date: Sep, 01 2004
Consumer's City: MANISTIQUE Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Equipment
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C4GP54L93R Date added to File: May, 25 2021
Date Complaint Received: Sep, 08 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 14 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While at an intersection, i had a power loss on my chrysler town and country. after the loss of power i was unable to do anything. i had to shut the van off wait 10 minutes and then start it up again. after restarting it was not shifting correctly and the check ingine light then came on. i took it back to the dealership where we had bought it 3 months ago. they ran a test on the van which it failed. it failed the transmission test. knowing that they will not fix it. while i was making the hour drive to the dealership the light went off, they said without the light on there is nothing they can do. i have a 3 year old daughter and will be having my second child next month. what are they willing to do if we all get killed by this. they know it is unsafe yet they will do nothing!!*ak