Consumer Complaint Detail

TOYOTA / HIGHLANDER / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004297925 Incident Date: Jul, 31 2004
Consumer's City: OVERLAND PARK Consumer's State: KS
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: HIGHLANDER Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Sep, 08 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 22 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2004 toyota highlander with approx. 11,000 miles. 6cyl. 2w/d i have noticed a slight but consistent hesitation between pressing the accelerator and actually accelerating. i recently experienced that when accellerating heavily, as to pass another car, the highlander actually seems to pause, and to even momentarily slow down instead of acellerating. and then it suddenly accelerates. this delay is greater than 1-2 seconds and is significantly noticable. this is not a situation where the vehicle is droping smoothly into a lower gear to accellerate. the first time it occured to me i thought for a moment that the transmission had fully disingaged or otherwise failed. i had time to briefly consider how i was going to get safely out of traffic & onto the shoulder before it suddenly accellerated. please understand, the engine in fact did rev in acceleration while the vehicle itself slowed before the transmission suddenly surged into connection at a high rpm. this is my wifes vehicle. she's described this "surging" before and i pretty much blew her off until it happened to me. no more. this is an accident waiting to happen. in the meantime toyota, or more accurately the mechanic at the toyota dealer, tells me they are aware of the issue as fairly common, but don't have a fix and have not entered a bulletin to their dealers. again, this is an accident waiting to happen.*ak