| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004297926 | Incident Date: Sep, 02 2004 |
| Consumer's City: ELGIN | Consumer's State: AZ |
| Vehicle Transmission Type: MAN | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: RAM 3500 | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:manual transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: Sep, 08 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 04 2003 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I bought a dodge diesel 1 ton from a private party. after i bought it, the previous owner called it a "lemon". he had it into dodge for numerous problems. i have broke down in the truck twice. i left home on 9/3/04 for vacation, i was in a very remote area when i heard a terrible metal noise- it turned out to be the manual transmission. i made it to the dodge dealer, who now wants amost $4000 to replace the transmission. i asked for help from dodge on this repair since the truck only has 82,000 and still has a engine warranty. they are refusing. i did find out that it needs a new cluster gear and the transmission did have oil in it. the truck, aside from regular oil changes, has only been serviced at the dealer. the transmission had to be defective (idle gear is what the dealer service mgr. told me). i decided to have my local shop install a new factory transmission. it will cost me about $3500. i don't even want to own this truck anymore. the dodge call center has been rude and unhelpful. *ak |
