Consumer Complaint Detail
TOYOTA / HIGHLANDER / 2004
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004298064 | Incident Date: Sep, 09 2004 |
| Consumer's City: MASON | Consumer's State: OH |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Toyota Motor Corporation |
| Model Name: HIGHLANDER | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: JTEEP21A340 | Date added to File: May, 25 2021 |
| Date Complaint Received: Sep, 09 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 09 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have owned a 2004 toyota highlander v6 4-wd vehicle since july 10, 2004. about two weeks ago i noticed there was some hesitation upon acceleration and on occasion the vehicle seems to down shift for no apparent reason. this is extremely dangerous when making a left-hand turn against traffic without a turn arrow or pulling out into any kind of traffic. sometimes it will go - often times there is a 1-2 second delay. *ak i have also noticed on occasion that while driving on the highway, suddently the vehicle downshifts with no change in acceleration on the driver's part. this makes for a jumpy feel in what was originally a very smooth driving car. in addition, it is wreaking havoc on my mileage (am currently getting 17.1 mpg even on the highway). i can see these problems leading to accidents and i've had a couple of close calls already. i also have teenaged drivers and there is no way i can feel they are safe driving this vehicle. i have had the car in two times in the last week. i am told that the highlander has a "unique shift pattern" and the technician didn't notice any hesitation problems. upon leaving the dealership, i noticed hesitation right away. i suppose they are choosing to ignore these problems. the suggestion was that i speak to my salesman and maybe they would offer me a good deal on another model since i have just 2,000 miles on the highlander. what kind of solution is that? furthermore, i went to this dealer's website and found several low-mileage highlanders for sale. this leads me to believe they have had to satisfy other owners by trade as well. aside from that, nothing was done to rectify the problems. |