Consumer Complaint Detail

AUDI / A6 / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004298093 Incident Date: Dec, 31 2003
Consumer's City: PORTLAND Consumer's State: OR
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: A6 Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:cooling system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WAUDA34B9XN Date added to File: May, 25 2021
Date Complaint Received: Sep, 10 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 07 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Water pump failed suddenly at 56,000 miles while on vacation trip. car immediately overheated, and was not drivable without risk of serious damage to engine. occurred several hundred miles from nearest audi dealer. cost to replace over $600 plus $400 for hotel & food for two nights (work performed by local vw dealer becuase nearest audi dealer several hundred miles away; had to wait overnight for parts to come from audi dealer; audi usa will not warrany vw's canada's work, only parts, even though audi is a subsidiary of vw). numerous reports of same problem (water pump failure at low miles) at audi owners site www.audiworld.com; audi owners manual suggest water pump service at 90,000 miles. car serviced per audi's recommended schedule & usually by dealer. *ak