Consumer Complaint Detail

KIA / SEPHIA / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004298112 Incident Date: Jan, 09 2004
Consumer's City: STRONGSVILLE Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Kia Motors America
Model Name: SEPHIA Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Structure:body:door
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KNAFB1217X5 Date added to File: May, 25 2021
Date Complaint Received: Sep, 10 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 12 1999
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: When below freezing, doors and locks consistently freeze, and will not allow entry or will not close properly (doors will not close). this has happened every year i have owned the car. this past year, the kia dealer tried to fix, and only improved for a few days (lubricate/oil etc). usually had to "warm up" car for about 15 minutes to defrost lock just to be able to close doors (i tried to not lock car once winter begins). the locks are frozen daily and cannot lock or unlock until interior is warmed up. not looking forward to winter again.*ak