Consumer Complaint Detail

AUDI / A6 / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004298282 Incident Date: Aug, 31 2004
Consumer's City: RESTON Consumer's State: VA
Vehicle Transmission Type: Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: A6 Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Fuel system, other:storage:fuel gauge system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Sep, 13 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I noticed that my fuel gauge was incorrect. i took car to the dealer and was told there was a bad fuel sender unit. the repair was estimated to cost $1000. i took the car to an independent mechanic who confirmed the problem but told me there had been a recall on the car for this problem. he gave me a printout of the recall notice, which had been issued in 2001. i spoke with audi of america and was told that i would have to confirm with the dealer that this recall work had been done on my car. in the database, the dealer found that my car had been checked for this problem in sept 2001 (before i purchased it) and it had been determined that no action was necessary. i spoke again with audi of america and after their representative had "researched" the issue, i was told that the correct fuel sending unit must have been in my car or they would have replaced it. so i am left with a nonfunctioning fuel gauge and no help from audi on fixing this safety problem.