Consumer Complaint Detail

HYUNDAI / ELANTRA / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004298307 Incident Date: Jun, 18 2004
Consumer's City: SPRINGFIELD Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Hyundai Motor America
Model Name: ELANTRA Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Air bags:frontal:sensor/control module
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KMHDN46D44U Date added to File: May, 25 2021
Date Complaint Received: Sep, 13 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 18 2004
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The passenger air bag is not activated when my wife of 120# is seated in my 2004 hyundai elantra. this has occurred from the time i acquired the vehicle. i took the car in and was given the run-around in that there was not a fix. on your site you state that the remedy is a re-programing by the dealer. the maintenance supervisor at the dealer has not heard of that. i acquired this car as a result of my 2001 elantra being totaled in an accident that activated both of the front air bags, which i consider prevented serious injury to me and my wife. my last conversation with the supervisor at the dealer stated that there is a posible fix in that the air bag deployment would be modified to enable deployment at all times. he also stated that i would have to sign a waiver if they were to do so. this is beyond me. i don't know how anyone could design a system without the means to calibrate it for people with narrow rears. the air bag sensor is supposed to be enabled for weights greater that 56# as stated in the owner's manual. a 60# individual is not very wide.