Consumer Complaint Detail

DODGE / DURANGO / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004298314 Incident Date: Apr, 30 2004
Consumer's City: LAWTON Consumer's State: OK
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:upper ball joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Sep, 13 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 14 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased the vehicle in february of 2003. the vehicle was new with less than 100 miles. at approximately 15000 miles the vehicle began making a rubbing noise whenever driven over any bump. took vehicle in to dealer and he informed me that it was the upper ball-joints. he then proceeded to order the wrong part. after a week the correct part finally got installed and the noise was no longer present. dodge from top to bottom has lost my confidence not to mention my business.