Consumer Complaint Detail

LINCOLN / NAVIGATOR / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004298355 Incident Date: Aug, 08 2004
Consumer's City: FOOTHILL RANCH Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: NAVIGATOR Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Steering:gear box:shaft sector
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5LMFU27R14L Date added to File: May, 25 2021
Date Complaint Received: Sep, 14 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 28 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving, i noticed the steering wheel would vibrate and make a clicking noise whenever i drove over a bump or while turning. i took the car back to the dealer and they said it was a lubrication problem. they lubricated the steering shaft. the problem came back 2 days later. in addition, the steering wheel shook vigorously when applying the brakes. i took it back in and they sanded the rotors to fix the shaking problem, but did not do anything about the vibration when turning or going over bumps.*ak