Consumer Complaint Detail

CHEVROLET / S10 / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004298364 Incident Date: Aug, 29 2004
Consumer's City: EAGAN Consumer's State: MN
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: S10 Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Visibility:windshield wiper/washer
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GCCS19X2V8 Date added to File: May, 25 2021
Date Complaint Received: Sep, 14 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 14 1999
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: About 2 weeks ago, the windshield wipers on my 1997 s10 pickup began to intermittently malfunction (there have been 4 instances of this so far). in my ensuing investigation of the problem, i learned that there is a recall to fix the problem. on 9-8-2004 i took the vehicle to southview chevrolet in inver grove heights, mn to get the wiper module replaced. after entering the vin number into their computer, they told me my s10 wasn't elligible to have the repairs done at no cost to me. even though one of their documents stated that the recall was for beginning of production to end of production, they said that the recall expired 2-29-2004. i then called chevrolet's 800-222-1020 number and asked 2 people why i wasn't notified of a recall, and how can a recall expire. i was issued a service request # 1-257047512, and was told that it was not a recall, but was a special policy that had the above expiration date. further investigation brought me to your website where i found nhtsa campaign id number: 03v159000 which refers to a recall for this problem on 97 s10 chevrolets and, futher, refers to gm recall no. 03023. chevy seems to be using semantics to give me the run-around so they won't have to replace my wiper module. i plan to write to the chevy ceo to bitterly complain and to let him know that there will be no more chevys for me. if i get no satisfaction from him or an underling, what other recourse do i have to light a fire under chevy? thanks for replying to the listed email address. jon randall. *ak