Consumer Complaint Detail

GMC / S SERIES / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004298397 Incident Date: Aug, 11 2004
Consumer's City: MONTECITO Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: S SERIES Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Equipment
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GTCS19W5Y8 Date added to File: May, 25 2021
Date Complaint Received: Sep, 14 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 03 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We own a 2000 gmc sonoma and the 3rd door handle breaks about 1 a year. it has been repaired by gm under warranty 3 times but the vehicle is now out of warranty and the handle has broke again. since this vehicle has a seat for children in the rear and we use it for that, i am concerned the handle will break in an emergency situation and we will have difficulty removing the child from the rear. i have spoken with other sonoma owners and service personnel at gm dealerships and all agree this is part that always breaks. i have contacted gms customer service # and they have stated they have no intention of doing anything to improve the design of the door or recall the vehicle for a permanent fix. the problem could be very easily fixed by making the handle out of metal or increasing the web thickness of the plastic at the fracture point. i have retained the failed part for inspection.*ak