Consumer Complaint Detail

OLDSMOBILE / AURORA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004298419 Incident Date: Sep, 14 2004
Consumer's City: Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: AURORA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Exterior lighting:headlights
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G3GR64H924 Date added to File: May, 25 2021
Date Complaint Received: Sep, 14 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 22 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Clunking noise in front end/undercarraige, on turns or bumps, can be felt in steering, since 15000 miles (noticed sometime after imploded gas tank replacement). four dealers worked on at least 10 times - replaced steering gear, lubed intermediate shaft, replaced strut bearings, replaced intermediate shaft, replaced rear shock - still clunks over bumps and steering grinding noise is back since intermediate shaft replacement. after steering gear replacement at 26750, severe vibration was noticed; took four attemts (3 dealers) to make acceptable finally at 36137. headlamps flicker intermittently, generator replaced at 30311, 4 dealers say is normal. fuel filler door still sticks intermittently, at least 3 repair attempts. car does not feel safe with front end/steering/underbody clunking - feels like some component(s) is defective or prematurely worn out - each dealer made repair attempt, then when unsuccessful said vehicle was normal. one dealer never roadtested vehicle. last dealer mechanic said needed rack, service manager said vehicle was normal. 43000 miles now - gm area service manager refuses to do any further repairs.*ak