| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004298459 | Incident Date: Jul, 04 2004 |
| Consumer's City: CORVALLIS | Consumer's State: OR |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: RAM 2500 | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 3D7KA28D23G | Date added to File: May, 25 2021 |
| Date Complaint Received: Sep, 15 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Sep, 18 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I purchased my vehicle from wilson motors in corvallis, or on september 18, 2002. approximately 2 months later, i began having trouble with the vehicle loosing power when shifting from reverse to drive. i took my vehicle to the dealer for repairs on 5/20/03, 7/16/03 and 8/1/03. on the last visit the computer was flashed according to tsb 18-005-03, which seemed to correct the problem, until recently: on 7/5/04 i encountered a significant power loss while climbing the continental divide (while towing a 6,500 pound travel trailer) and was unable to continue my climb of the 6,000 feet, 6% grade. luckily, i was able to resolve the issue by carefully moving into the emergency lane to re-start the vehicle as to reset the computer. on 7/12/04 wilson motors was unable to determine the problem. i then contacted chrysler customer service, who indicated they cannot fix the problem unless the dealer can re-create the problem. i feel this issue creates a very serious safety hazard. *jb |
