Consumer Complaint Detail

SUBARU / FORESTER / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004298484 Incident Date: Aug, 03 2004
Consumer's City: CUPERTINO Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Subaru of America, Inc.
Model Name: FORESTER Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Equipment:appliance:air conditioner
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JF1SF6353XH Date added to File: May, 25 2021
Date Complaint Received: Sep, 15 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 07 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 1999 subaru forester's air conditioner stopped working right after 5 years. i left the car at the dealership over night and they suspected that the air compressor needed to be replaced, but they were not 100% sure at that time. they did make some adjustment at that time and the air conditioner began to work. however, it only lasted a week. i had already spent almost $200 for the diagnosis and i need to spend $750 more to replace the air compressor. i checked some references and learned that the air condition system should last 80k-100k miles, while my car's mileage is not even 50k! so i sent an e-mail to subaru america to complain about it. however, their reply was only according to the 3 year/36k miles warranty. i am really unhappy about this and i am wondering if this has happened to other subaru owners. please investigate. thanks! *jb