Consumer Complaint Detail
DODGE / GRAND CARAVAN / 2002
0 Injured
0 Death
Yes Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004298486 | Incident Date: Sep, 02 2004 |
| Consumer's City: QUINCY | Consumer's State: MA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CARAVAN | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system:wiring |
| Vehicle Involved in a Fire: Yes | Persons Injured: 0 |
| Vehicle's VIN#: 2B4GP74L12R | Date added to File: May, 25 2021 |
| Date Complaint Received: Sep, 15 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: Yes | Purchase Date: Nov, 29 2001 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: On 9/3/04 there was an electrical fire in the left sliding door of our 2002 dodge grand caravan ex (purchased new). previously brought it to an authorized dodge dealer with complaints of right & left sliding doors not functioning properly. dealer released the car stating there is nothing wrong with it. my 2 kids and i were in the cars minutes prior to it catching fire. major damage done but dodge wants to repair the electrical damage and for us to continue to drive it hoping that the right sliding door does not catch fire. cannot be sure that the smoke smell will ever come out of the upholstery or that mold will not build up in the seat cushions from the fire dept putting out fire. do not feel safe in the vehicle!!! *jb |