| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004298541 | Incident Date: Sep, 11 2004 |
| Consumer's City: NASHUA | Consumer's State: NH |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: TOWN CAR | Model Year: 1996 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1LNLM82W6TY | Date added to File: May, 25 2021 |
| Date Complaint Received: Sep, 16 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 04 2001 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: 9/12/04 cracked "coolant crossover passage" of the intake manifold drained all coolant from my 1996 lincoln town car, on to the garage floor, while smoking and smelling. i was told this has been an ongoing problem since 1996, ford/lincoln has replaced this part in , cruisers, fleet car, rentals etc, what about the consumer in general. please see 97m91 recall bullletin for further info.also tsb 02-2-2 feb 02 intake manifold-cross over channel coolant seepage. i had to have this repair done to my 1996 lincoln town car mileage of 74675. the cost was $535.00. the mechanic and the service manager told me this was an on going and very prevalent problem. they have done alot of these replacements. the new part is made out of metal, ?aluminum or steel.i called customer service and was told it was my problem. i feel that i have been totally ignored and basically blown off by ford motor co. they definately are not very customer oriented as fas i am concerned. i am a widow, and therefor have no other means of transportation, this was definately a very costly and totally preventable occurrence. i have retained the defective part.*ak |
