| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004298635 | Incident Date: Sep, 17 2004 |
| Consumer's City: VIRGINIA BEACH | Consumer's State: VA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Suzuki Motor USA, LLC |
| Model Name: VERONA | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system:ignition:module |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: KL5VM52L24B | Date added to File: May, 25 2021 |
| Date Complaint Received: Sep, 18 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 08 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Dealer reprogrammed the electronic control module two weeks ago. problem resurfaced with engine light coming on and car stalling on sept. 18, 2004. driver behind me during time of stalled engine almost hit suzuki verona in the rear. verona was taken twice to dealership first team super store at 1800 greenbrier parkway, chesapeake, va 23320. service advisor was [xxx]. i also talked to the vice president of the company, [xxx] concerning problem with part arriving to correct electronic control module. [xxx] stated that the reason the part was late arriving was because the software had to be rebuilt. also, according to [xxx] a suzuki representative installed the corrective software. i have had a service request number at suzuki since 04 august 2004 of [xxx] and spoke to a person who addressed herself as [xxx] in customer service. the suzuki recall no. ke. to contact suzuki in the united states is 1-800-934-0934. the address is american suzuki motor corporation, automotive customer relations, 3251 east imperial highway, brea, ca 92821-6795.*ak information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr |
