Consumer Complaint Detail

LINCOLN / NAVIGATOR / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004298688 Incident Date: Sep, 09 2004
Consumer's City: SCOTTSDALE Consumer's State: AZ
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: NAVIGATOR Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Air bags
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5LMEU27R72L Date added to File: May, 25 2021
Date Complaint Received: Sep, 18 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 20 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I won a 2002 lincoln navigator on an ebay auction and paid $19,000 for the vehicle via direct wire transfer through my bank. the lincoln navigator advertisement represented the vehicle as "like new in every way", "our mechanics have inspected this truck and found everything to be in excellent working condition" & "options: driver & passenger airbags". the vehicle is in poor condition. the airbags were deployed and not replaced. radiator has two holes in it, the manufacturer warranty is voided, keyless remote missing, cd magazine missing, owners manual missing, floor mats do not match, numerous scratches, dings & nicks. i was told it had climate controlled seats and it does not. i was also told that the seller is a private party. unfortunately he is a dealer thus i will have to pay sales tax of $1,064. i have corresponded with the seller via email and telephone numerous times. i have asked him to buy the vehicle back from me or pay for the repairs and he says that he does not have the money. all-in-all the seller's misrepresentation of this vehicle will cost me $8,647. *ak