Consumer Complaint Detail

ACURA / TL / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004298710 Incident Date: Aug, 06 2004
Consumer's City: SUGAR LAND Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: TL Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 19UUA5661YA Date added to File: May, 25 2021
Date Complaint Received: Sep, 19 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 11 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I'm an owner of a 2000 acura tl3.2, and for the first time in over a decade of being a true loyal customer of acura/honda, i don't feel safe driving an acura made vehicle due to the defective tranmission. my 2 previous acuras were great, both had in excess of 200k before i traded them in and had no problem with the tranmission whatsoever. because of company's first failed attempt at making a 5 speed tiptronic tranmission it doesn't mean that the company should act irresponsible and endanger its customers' lives in the process. without prior warning, the tranmission in my vehicle got locked up for a good 2 to 3 seconds several times while i was driving. it felt like i hit the brake really hard when it went into lockup, and i was almost hit from behind several times. in addition, had it been raining and the surface was slippery, i would have hydroplaned and crashed my car. and yet after explaining the situations to an agent at an acura dealership, and bear in mind that there have been a recall issued in addition to the extended warranty, he still replied that my tranny is not covered by either one. basically, the recall effort was just a publicity stunt that the company orchestrated in hope of keeping the corporate image. this is really sad because they will loose a lot of loyal customers for good.*ak