Consumer Complaint Detail

PLYMOUTH / GRAND VOYAGER / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004298715 Incident Date: Sep, 19 2004
Consumer's City: CHAMPAIGN Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND VOYAGER Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:cooling system:fan
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2P4GP4437WR Date added to File: May, 25 2021
Date Complaint Received: Sep, 19 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 17 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The service engine light comes on constantly in my 1998 plymouth voyager. this vechicle has broken down on me 6 times in the past 3 months and has cost me a fortune in repairs. each time, the problem is traced to the engine cooling system/fan relay. the fan relay part has been replaced 3 times, but the "service engine" light came on again within days of the repair and the engine overheated each time. the 5th time this happened, the car was towed to the dealer. they said the problem this time was the fan relay "connector" and they replaced this part which i had to pay for in full. today, 20 days after this latest repair, the "service engine" light is back on and the fan is again, not running, causing the engine to overheat. i am now arranging to have the vechicle towed to the dealer again. these breakdowns have cost me over 2 weeks of work and resulted in my children being stranded at their schools. the repairs are costing me a fortune and the problem persists.*ak