Consumer Complaint Detail

GMC / SIERRA / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004298725 Incident Date: Sep, 16 2004
Consumer's City: EVANSTON Consumer's State: WY
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SIERRA Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Steering:column
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Sep, 19 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 27 2002
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: A gmc service manager conveyed to me that several gm truck owners have reported excessive wear to the steering shaft leading through the firewall. wear at a u joint occurs around 15,000 to 25,000 miles due to excessive torque on the joint, as explained to me by a gm service manager. gm has recognized the problem by providing a new steering rod. the service department kept the old part. hopefully this fixes the problem. this fix came at a cost of $180.00 to me. this cost, i believe, should be born by gm. if the steering rod is left unreplaced, could loss of steering control result for these vehicles over time? i own a 2001 gmc sierra 2500hd, 6 liter, v8.*ak