Consumer Complaint Detail
DODGE / GRAND CARAVAN / 1999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004298738 | Incident Date: Sep, 19 2004 |
| Consumer's City: NEWBURY | Consumer's State: OH |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CARAVAN | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Structure:frame and members |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: Sep, 19 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Oct, 19 1999 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: As the owner of two carefully maintained 1999 chrysler extended-wheel base minivans, i was surprised to note the sudden appearence of strut tower corrosion on both vehicles, primarily on the left towers. in consulting both the internet and my local chrysler dealer, i was even more surprised to see that daimler-chrysler's position on this issue is to offer absolutely no help in the form of free or reduced-cost repairs to correct this result of poor engineering and quality control, which if undiagnosed and/or uncorrected may cause vehicles of relatively young age and mileage to lose control of the vehicle with potentially disasterous results. as this is obviously a safety issue, and daimler chrysler has specifically chosen not to honor its responsibility to correct a safety issue affecting relatively new vehicles of its manufacture, i respectfully request that a recall order be issued by your agency, before injuries or fatalities occur. thank you very much for your review of this information!*ak |