Consumer Complaint Detail

FORD / FOCUS SVT / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004298793 Incident Date: Sep, 20 2004
Consumer's City: SAN ANTONIO Consumer's State: TX
Vehicle Transmission Type: MAN Manufacturers Name: Ford Motor Company
Model Name: FOCUS SVT Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:clutch assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3FAHP39502R Date added to File: May, 25 2021
Date Complaint Received: Sep, 20 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 06 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Intermitent clutch noise & slip. clutch started slipping severly on out of town trip in busy traffic lost power almost got rear ended, had to tow my own car back just went out of waranty. went on internet to find prices on parts found ford has redesigned clutch components twice. ford also issued tsb for clutch they found parts are not properly installed and not properly tightened at time of manufacture causing noise & wear. dealer advise me to take vehicle in for diagnosis & replacement of parts that are bad with unrevised parts that i would pay for. ford customer relations supports dealers decision.*ak