Consumer Complaint Detail

FORD / EXPEDITION / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004298829 Incident Date: Sep, 17 2004
Consumer's City: OKLAHOMA CITY Consumer's State: OK
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPEDITION Model Year: 2004
Vehicle Involved in a Crash: Yes Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMRU17W64L Date added to File: May, 25 2021
Date Complaint Received: Sep, 20 2004 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Sep, 06 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On 9-18-04 darrell baldwin, denice baldwin and devin theisen were in 2004 expedition sitting in driveway preparing to leave for a soccer game. darrell put the vehicle in drive with the brake firmly applied. the car involuntarily accelerated at high rate until the brakes quit and shot us into our other vehicle parked in the driveway. we veered right trying to miss the truck but was unsuccessful. the car continued across our yard heading toward our neighbors house across the street. during this time the brakes were unable to stop the car and the gear shift wouldn't go into neutral. the path left skid marks down our driveway, across the street and finally in the driveway of our neighbor. this was an extremely unsafe situation. usually there are children out playing and had this occurred when children were present it could have been a potentially fatal situation! there is a problem that needs to be researched. ford has taken possession of vehicle for investigation.*ak