Consumer Complaint Detail

SATURN / VUE / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004300726 Incident Date: Sep, 03 2004
Consumer's City: HILLSBOROUGH Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: VUE Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Air bags
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5GZCZ63B32S Date added to File: May, 25 2021
Date Complaint Received: Sep, 21 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 15 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was driving my vehicle and all of a sudden the horn blew constantly. i pressed the area where the horn is to try to shut it off, to no avail. i had to pull over to the side of the highway, open the hood, pull off the fuse cover, find the fuse and pull it out, which finally stopped the horn from blairing. i brought it to the dealership, they said the whole air bag module had to be replaced at a cost of approx. $860.00. i called saturn headquarters, and told them about the situation. and the cost. they called the dealership and said they would split the cost. i am still not satisfied, i think it should be replaced at no cost to me. this is a 2 year old vehicle and for the horn to malfunction because the air bag is pressing on it, is ridiculous. safety wise, the horn just started blowing and not turning off, scared the hell out of me, trying to find out what was happening and finding a safe place to pull over, i could of injured myself and others when this happened. when i do get it replaced, because i still do not have a horn, whose to say it won't happen again with the next air bag,(poor design) !*ak