Consumer Complaint Detail

BUICK / RIVIERA / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004300769 Incident Date: Sep, 02 2004
Consumer's City: LAKE ELSINORE Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: RIVIERA Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Equipment:mechanical:accessory scissor/screw/bottle jack/lift
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G4GD2210V4 Date added to File: May, 25 2021
Date Complaint Received: Sep, 21 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 31 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Jack for my 1997 buick riviera collapsed when i tried to change tire. fortunately, i had not removed the flat tire yet and was not injured. this was the first time i had ever used the jack since the car was new. i still have the defective jack. i also own a 1995 buick riviera and its jack is much sturdier and has never been a problem. i showed the broken jack to my auto mechanic. he said the jack was unsafe and never should have been part of the equipment for the car. he said the jack was too small and lightweight for the buick riviera. i could have been seriously injured if i had been under the car or attempting to replace the flat tire when the jack collapsed.*ak