Consumer Complaint Detail
DODGE / GRAND CARAVAN / 1996
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004300813 | Incident Date: Jun, 05 2004 |
| Consumer's City: COLONIAL BEACH | Consumer's State: VA |
| Vehicle Transmission Type: | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CARAVAN | Model Year: 1996 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:manual transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: Sep, 22 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jun, 15 2001 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I bought a 1996 dodge grand caravan 3 years ago. this past july i had to take a loan out to pay $2000 for a transmission. after speaking to quite a few mechanics, i was told that the dodges that have the 3.3 liter engines in them have trouble with the transmissions. the mechanics stated that have had a lot of dodges that they have to replace the transmission in and the dodge is aware of this problem and has done nothing about it. i have owed 2 other vehicles that are not dodges and have never had to replace a transmission at all and they are older than my van. i had to purchase my van, so i could put my husband's wheelchair in it. it is easier to get it in and out of the van. i am on a fixed income due to my husband being disabled and we have son in school. so money is very tight. i was lucky i qualified for the loan to get a new transmission, or i would be unable to transport my husband back and forth to doctor appts and shopping. i have spoke with other dodge owners who have all told me they have had to replace the transmission in their dodge 3.3 liter vehicles. but what gets me is that all the transmission experts that i spoke with said, they change at least 2 -3 transmission a week in these dodges. and that dodge is fully aware of this problem. it seems to me that dodge doesn't mind fixing the small problems, but over look that fact that they have a defect that causing a transmission to go out and it costing the buyer at a minimum of $2000 to replace. this has to be stopped and dodge made to be held accountable for our cost. there needs to be a class action suit brought against them for this. one guy i work with had his brand new dodge truck leave him on the side of the road, when the transmission went out and he had only 57,800 miles on it. dodge knows they put out a defect transmission, but they are making the consumer pay for it. this is wrong and they need to be held accountable. *jb |