Consumer Complaint Detail
MERCEDES BENZ / ML430 / 1999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004300874 | Incident Date: Sep, 19 2004 |
| Consumer's City: NEWNAN | Consumer's State: GA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Mercedes-Benz USA, LLC |
| Model Name: ML430 | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine:gasoline:belts and associated pulleys |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 4JGAB72E2XA | Date added to File: May, 25 2021 |
| Date Complaint Received: Sep, 23 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 31 2002 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Crankshaft harmonic balancer failure! (1999 mercedes benz ml430)... mileage: 82000 ref: nhtsa action # 03058..he pulley failure just occurred while driving down i85 in atl. upon hearing a knocking noise and smelling what seemed like rubber burning, i immediately stopped the engine. it took no time to find the source of the smell, it was the v-belt (no longer centered on all pulleys) rubbing against the engine. being reasonably mechanic savvy, i knew this was a little more serious than just a water pump outage and proceeded called a tow truck. the vehicle was towed to my local mb dealership (mb of s.atl) at a cost of $52.00& aprox drop time: 8:00 pm. the following morning i contacted the service department to further explain my situation and was advised that this is a known and very common issue with the v6 and v8 engines of which mine is the latter (113942). having no knowledge of the multitude of customer complaints and law suites, i was floored when the quote of approximately $3500.00 was dropped in my lap. the dealer has agreed to comp the parts.. aprox cost: $1300.. the labor (14.85 hrs totaled $1510.00) i get to eat! law suite to follow in an attempt to recover my out of pocket cost! why is this not a recall item!!!!!*ak |