Consumer Complaint Detail

MERCURY / GRAND MARQUIS / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004300941 Incident Date: Jun, 13 2004
Consumer's City: HOWELL Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: GRAND MARQUIS Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2MELM75W9VX Date added to File: May, 25 2021
Date Complaint Received: Sep, 26 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 16 1997
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Entering the freeway i noticed white smoke behind the car. i watched the temperature. and nursed the car to exit. i discovered a broken intake manifold, the same defect and problem that ford is fixing for police and taxis. i had to have the new style intake installed with the aluminum water cross over. now three months later i have a blown head gasket. i think that is also a problem caused when the intake broke, and caused the engine to overheat. ford has been aware of this problem before 1990, but continued to use defective parts past my model year. *ak