Consumer Complaint Detail

MICHELIN / MXV4 / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004300995 Incident Date: Sep, 08 2004
Consumer's City: NEWPORT COAST Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: MICHELIN TIRE CORP.
Model Name: MXV4 Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires:sidewall
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Sep, 27 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 20 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dear sir/madam, when my wife drove the car on local road under 50 mph, one rear tire exploded suddenly. (the road was clean). the car we have is honda accord 2003. the tire has 60% usage under warranty. we went to a local authorized michelin tire dealer to get it checked and replaced. the dealer checked the tired and found the side wall of the rear tire blew up. the dealer think it is a defective tire. we are scared of the michelin tire and got replaced with four new goodyear tires. we and the dealer called michelin later and they told us even though it was a defect tire, we could not get any credit/discount back on the replacement since it was another brand. but who would pick the same brand after it just blew up. we are very disappointed with the quality of the michelin tire as well as their response. luckily the tire exploded on local road. if it were on freeway, it could be very dangerous. so we are writing to fail a complaint to you.*ak