Consumer Complaint Detail

PONTIAC / SUNFIRE / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004301053 Incident Date: Sep, 13 2004
Consumer's City: PECOS Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SUNFIRE Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition:anti-theft:control module
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G2JB524617 Date added to File: May, 25 2021
Date Complaint Received: Sep, 28 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 03 2002
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Continuation of odi 10093259: repeated inappropriate activation of pass lock 2 anti-theft system. the pass lock activates without warning resulting in stranding of motorist. gm denies defect in pass lock. however, dealer service manager states that, "i know that it will happen someday, that i'll go to start my (gm product) and the passlock won't let me." the service manager stated that "it's not a matter of if, it's a matter of when" (the defect occurs). the dlr refers to the problems with the system as "an acceptable price to pay for having a theft prevention system. inappropriate activation of the passlock system is likely to result in incidental injuries to stranded motorists if the incident occurs in a high crime area. owners of vehicles equipped with passlock have no warning of pending failures which are expensive to repair. if the defect occurs while traveling far from one's home, the motorist would be stranded, quite possibly without the means to obtain repairs to continue their journey. gm service reps blame the failures on "wear and tear" of the ignition switch. however, this vehicle has been subject to recall for overvoltage damage to the switch. such overvoltages are also likely to damage components of the passlock system (i.e. the hall effect sensor) within the ignition switch.*ak