| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004301120 | Incident Date: Aug, 31 2004 |
| Consumer's City: MAITLAND | Consumer's State: FL |
| Vehicle Transmission Type: | Manufacturers Name: Ford Motor Company |
| Model Name: COUGAR | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Structure:body |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1ZWHT61L0Y5 | Date added to File: May, 25 2021 |
| Date Complaint Received: Sep, 28 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: There is a health issue associated with my 2000 mercury cougar. i recently noticed that there were particles coming from the front and windshield vents. some were very small, some probably too small to see, while other were large, 1/2 x 1/4 . the particles consisted of black, rough surface, sharp material, probably coming from the air mixing box. also coming out were pieces of foam rubber. when i went to the dealer for warranty service i was told that this issue is a problem with many of the ford cars, and has been for many years. further, ford has decided not to honor a warranty to fix the problem, not to notify the public that they do not consider pieces of the air-conditioner falling apart important, and not to consider it a health issue. they said that the material is not toxic. while that may be true, what i do know is that sharp particles entering a persons lungs is definitely not good for a ones health! i have tried to contact someone at ford, including the board of directors, to address the warranty and health issue, but it was a waste of time! in my letter to the company, i sent both pictures and samples which they did not even look at it. i have some definitive pictures that i dont think your format will accept. if you contact me with a direct email, i will send you the pictures. you asked how many incidents, deaths, injuries, etc. i dont know. what i do know is that ford has said this is a frequent occurrence with many of their cars. thank you, william kahn telephone: (407) 647-1713 email: renbar@earthlink.net |
