| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004301202 | Incident Date: Sep, 21 2004 |
| Consumer's City: MINERAL POINT | Consumer's State: PA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Toyota Motor Corporation |
| Model Name: SEQUOIA | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic:foundation components:disc:rotor |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 5TDBT48A52S | Date added to File: May, 25 2021 |
| Date Complaint Received: Sep, 29 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Aug, 28 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Problem with 02 sequoia where brakes vibrate the car, and stopping ability is diminished. problem to occurs when brakes become heated. (driving down a long hill in second gear, using the brakes to keep the vehicle under control when i would get to the bottom of the hill, the vehicle would vibrate and the brakes would loose some stopping ability. i would be unable to make an emergency stop in this condition. i took it to the dealer on 9/22/04 who stated that the rotors were warped & the pads bad. not covered under warranty. i explained that this vehicle is for long trips & vacations. little use of brakes in these driving conditions. i explained that i have another vehicle with over 236,000 miles, and that i know how to use my brakes. (95 nissan pathfinder with original rotors) he then stated that the sequoia is a much heavier vehicle and to compare them isn't the same, and it will take more to stop the sequoia. i agreed but stated that the sequoia should have a brake capable of stopping it, especially since i am supposed to be able to tow a load of up to 6000 lbs. i contacted toyota corporate. the person there stated there was a tsb for this & the tundra concerning the brakes, and the dealer should have corrected it. i informed her that the dealer had written no tsbs on the workorder highlighted in yellow. she told me the dealer will correct the problem. after 3 days i contacted toyota again, and they put me on hold. they said the svc manager had been out & would call later. later the dealer called and stated that out of good will he would correct the problem. the following day i went in to have it fixed. went from 4 bad rotors & brakes, to only 2 rotors were bad. they resurfaced the front rotors. after the repair was made, i took it to a hill that i have to drive down in 2nd gear, a few miles long. at the bottom of the hill, the brakes start loosing their stopping abilities. the vibrations were gone, but the heating & stopping problem remains. *ak |
