Consumer Complaint Detail

FORD / MUSTANG / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004301258 Incident Date: Aug, 09 2004
Consumer's City: PACIFICA Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MUSTANG Model Year: 1998
Vehicle Involved in a Crash: Yes Component's Description: Steering:rack and pinion:rack
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP4041WF Date added to File: May, 25 2021
Date Complaint Received: Sep, 30 2004 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Nov, 28 2002
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was involved in a very bizarre accident. on august 10, 2004 at 8:30 am, i was going to work using the highway i regularly use everyday, highway one in pacifica, california, located four blocks from my home. weather conditions were normal. as i was getting onto the highway entrance, going no more than twenty miles per hour, and as i made my way down the ramp a few inches, my car started swaying back and forth. pulling me right, and then to the left. i was not distracted, preoccupied, nor on a cell phone. i was looking at the road straight ahead. i tried to stear the car, but it kept shifting from side to side, causing me to fall off the ramp and land onto the traffic going the same direction i was headed (north). one car ended up hitting me. the police was already on the highway so they immediately came to the scene. since this was such a frightening accident, and no known cause for it, since i was not under the influence and going at such a low speed, i have requested the accident scene and the car to be inspected. there might be something wrong mechanically. i believe this accident was caused due to malfunction of the vehicle. i could have possibly been the rack & pinion assembly, tie rod, or power steering valves. throughout the course work, i found out that my vehicle was in pervious accidents. this information was never disclosed to me at the date of the purchase, and i requested it from the dealership numerous times. all my requests for the vehicles history and owner history were placed to the side. no matter how much i adored the vehicle, i would have not purchased it knowing this information. the vehicle was "certified" and i opted for an extended warranty, to be on the safe side. i angers me to find out that the vehicle was repaired and rebuilt several times, and placed back onto the road. here i was thinking i was purchasing a vehicle that was "certified" and in mint condition. this matter is really important to me.continuation. *ak