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NHTSA Complaint Number: 004301265 | Incident Date: Jul, 08 2004 |
Consumer's City: YORK | Consumer's State: PA |
Vehicle Transmission Type: AUTO | Manufacturers Name: Honda (American Honda Motor Co.) |
Model Name: MDX | Model Year: 2001 |
Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 2HNYD18261H | Date added to File: May, 25 2021 |
Date Complaint Received: Sep, 30 2004 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Oct, 15 2001 |
Was Original Owner: Yes | Anti-lock Brakes: No |
Number of Cylinders: 6 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: Dear nhtsa: we have had our 2001 acura mdx in (apple acura in york, pa) for the recall involving the automatic transmission. we knew something was wrong before the recall notice because the mdx would hesitate and almost stall at low speed at gear changes. our mdx is still under factory warranty (4 year- 50,000 miles). *ak the recall (apple acura in york, pa) service included a test drive, inspection, and installation of a oil recirculation pump. this recall work was completed but the transmission hesitation has persisted. i have had this vehicle in three times to find the problem (apple acura in york, pa). the first they changed the transmission oil (my request) and did not find anything wrong. the second time was the recall service. the third they cleaned the egr valve and ports. the problem still persists. i feel this is a safety issue that needs to be addressed. the problem only occurs at low speeds under light throttle response. this hesitation does not happen at half or full throttle. i was told by the service manager that this flaw may be part of the vehicle design that was fixed on the 2004 model year. i asked if our mdx transmission can be fixed like the 2004 design? he was not confident that he would have authorization to do this work. i just do not feel that the problem will be addressed. should i go to another dealership? do they have to demonstrate that they fixed the problem under the recall? how do i formally put in a complaint? sincerely: joe stefko 170 frank drive york, pa 717-757-0588 (h) 717-227-3280 (w) -------------------------------------------------------------------------------- |