Consumer Complaint Detail

BRITAX / E9L06 (MARATHON) / MARA

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004301301 Incident Date: Oct, 01 2004
Consumer's City: JAMESTOWN Consumer's State: NC
Vehicle Transmission Type: Manufacturers Name: Britax Child Safety, Inc.
Model Name: E9L06 (MARATHON) Model Year: MARA
Vehicle Involved in a Crash: No Component's Description: Child seat:harness retainer/chest clip
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Oct, 01 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have been having problems with the adjustment of the straps of the britax marathon car seat ever since i bought it. then, a few weeks ago, i happened to be in a store and saw that it has been recalled because of strap adjuster problems. 1-britax never notified me of the recall. 2-when i called them they did not give me instructions on how to check for their problem. 3-they advised me that they would send me new components and instructions to correct the problem, which i never received. 4-they demanded that i not return the car seat. i spent a lot of money for this car seat. i do not work, and i cannot afford to get another seat while waiting for them to correct their problem. *ak