| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004301492 | Incident Date: Aug, 31 2004 |
| Consumer's City: JACKSONVILLE | Consumer's State: NC |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: RAM 2500 | Model Year: 2001 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1B7KF23W31J | Date added to File: May, 25 2021 |
| Date Complaint Received: Oct, 04 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jan, 13 2001 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 10 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: My 2001 dodge ram started stalling out so i called for an appointment to have the censor checked out. they said that wasn't it - it was the transmission itself and they would have to drop the pan, that was fine until they told me there was at least a 1/2 inch of shavings in the pan and that they had never seen that amount in a newer truck- especially with my milage being so low. this sets off an alarm that this is a factory defect. i contacted the manager and he was suppose to get back to me-which he hasn't as of yet...surprise. oh yes, in order to fix this because the warranty had run out 2000 miles prior it would cost me $5,395.14. (now being disable this is sure a boost to me) and that isn't even checking out the 4 wheel drive which it has bound to effect also. the warrenty was for 36000 miles and i have 39000 on it now. it has cost me 200.00 to find this out and also the service manager said because i didn't use their services for oil changes and transmission checks he would probably not get as much help for me and in the contract it said as long as i used a license facility it would be covered and i used jiffy lube. i think this is wrong-they are just about saying for not using our facility you are going to be punished and not get the help you need. i am guessing on the date of purchase.*ak |
