| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004301611 | Incident Date: Sep, 28 2004 |
| Consumer's City: AUBURN | Consumer's State: WA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: INTREPID | Model Year: 1996 |
| Vehicle Involved in a Crash: No | Component's Description: Steering:rack and pinion:rack |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1B3HD46F6TF | Date added to File: May, 25 2021 |
| Date Complaint Received: Oct, 05 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Oct, 17 1997 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: While driving children to school my wife stated the car "drifted" in the lane a lot without steering input. i took it for test drive, noticed a strange "feel" to the steering and the drift she spoke of. i decided it was unsafe for her to drive and took it to a local repair shop to be checked. the mechanic put it up on the rack and immediately recognized the problem--the left side steering rack bushings were completely gone. he gave us a quote for the repair (it is being done today), and then he pulled me aside to let me know he had seen this type of failure several times before and suggested i contact the dealer to see if they would "goodwill it" (his term) as he says it was his understanding the part was defective as originally manufactured and that a new style bushing was available that did not deteriorate like this one and was much safer. contacted the dealer in auburn and talked to the service manager, he said car is too old (1996) so we are out of luck and quoted me a repair price almost double the local mechanic. *ak |
