Consumer Complaint Detail

PONTIAC / GRAND AM / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004301692 Incident Date: Oct, 05 2004
Consumer's City: GAITHERSBURG Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: GRAND AM Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G2NW52E53C Date added to File: May, 25 2021
Date Complaint Received: Oct, 06 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 30 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 2003 pontiac grand am gt. at 13,000 miles, the front brake pads had to be replaced, the front rotors had to be turned and the rear rotors replaced. my daughter and her husband also own a 2003 pontiac grand am gt and have had the exact same problem. two different independent mechanics have said it is due to defective (poor quality) rotors being used by gm. when we brought this to the attention of pontiac they only said that all manufacturers are have this problem. repair costs for brake pads, new rotors and turning front rotors was $577.20. pontiac told my daughter and son-in-law that they would not warranty the brakes and rotors as they are consumables. my mechanic recommended replacing the parts with bendix brand parts instead of standard gm parts. he said this will probably resolve the problem. *nm