| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004301717 | Incident Date: Aug, 05 2004 |
| Consumer's City: MARTINEZ | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: CHEROKEE | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1J4FF48S9YL | Date added to File: May, 25 2021 |
| Date Complaint Received: Oct, 06 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 14 2000 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I purchased my 2000 jeep cherokee from lehmers jeep in concord, california in the spring of 2000. ive had all the servicing done there as suggested. i take care of my car and drive it gently. in august of this year, during the week prior to my scheduled 60,000 mile servicing the car overheated twice. i immediately pulled over and let the car cool off. when the car was serviced the block was cracked, the water pump had malfunctioned. the service department replaced the block and told me that it was replaced with an improved block as the original one was known to crack easily. the bill for service and replacing the cracked block was $3364.19. i believe that i should be reimbursed for the cost of replacing the block. it was known to be defective. i have had all my servicing done at lehmers jeep per their schedule. i requested reimbursement from the daimler chrysler customer assistance center but was refused. |
