Consumer Complaint Detail

HONDA / CMX250C / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004301719 Incident Date: Apr, 09 2004
Consumer's City: BOSTON Consumer's State: MA
Vehicle Transmission Type: MAN Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: CMX250C Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:clutch assembly:bell housing
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: HONDA CMX 2 Date added to File: May, 25 2021
Date Complaint Received: Oct, 06 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 19 2004
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 2 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Clutch problems in 2004 honda rebel 250 motorcycles. in march 2004, i bought a brand new 2004 honda rebel motorcycle. since day one i had clutch problems including difficulty of changing gears, especially from 1st to 2nd, and difficulty finding neural. these problems are worsened when the engine is hotter after a continuous riding of about 20-30 minutes. i am a member of an online honda rebel motorcycle forum, and this problem has also been reported by a number of other owners as well from the forum. this can be confirmed by following this link: http://www.surfmaine.com/rebelforum/viewtopic.php?t=2647 although changing gear is not impossible on this motorcycle, i have had close calls at a number of occasions by not being able to change from 1st to 2nd gear while trying to accelerate from a stop. the engine cannot also be reliably put to neutral when the engine is hot. a number of the members from the above mentioned forum with mechanical experience took a look at the clutch and concluded that a part (judder spring) was potentially installed wrongly. at my first service appointment (600 mile service), i told about this problem to my honda dealer. although they tried to adjust the clutch cable, this did not solve the problem, and the dealer did not acknowledge any possible problems with the clutch. i also learned that there was a service bulletin put out to honda dealers about this problem, but most dealers will not confirm this. i tried to talk to my dealer about the problem, but they will not acknowledge the problem, and since it is hard to recognize the problem unless someone rides the motorcycle for about 20-30 minutes, i cannot demonstrate them the exact problem i believe this is an important safety concern as most owners of this motorcycle are beginners. they may not immediately recognize the problem and the clutch failure might lead to accidents i believe other owners of this motorcycle have also reported this problem to nhtsa. *nm