Consumer Complaint Detail

DODGE / CARAVAN / 2005

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004301833 Incident Date: Sep, 26 2004
Consumer's City: MANISTEE Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CARAVAN Model Year: 2005
Vehicle Involved in a Crash: Yes Component's Description: Air bags:knee bolster
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Oct, 08 2004 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My mother was involved in an accident, driving at 23 mph in a chrysler minivan. she hit a telephone pole head on. the air bags deployed, although they did not touch my mother, she was wearing her seatbelt. when the knee airbag deployed however, the door covering it was what hit my mother in both her shins with the force of the air bag behind it! although it did not break any bones, the impact caused extensive bleeding and edema under the skin. she suffered a cracked rib and breast bone in the accident, which we all understand, but the added agony of having two extremely bruised and swollen legs (purple, green, red--with lime sized clots under the skin) from her knees to her ankles caused by this "safety device" is infuriating!!! where do i go for answers??? *nm