Consumer Complaint Detail

DODGE / DURANGO / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004301922 Incident Date: Oct, 07 2004
Consumer's City: WORCESTER Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2003
Vehicle Involved in a Crash: Yes Component's Description: Suspension:front:control arm:lower ball joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1D4HS38N63F Date added to File: May, 25 2021
Date Complaint Received: Oct, 10 2004 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Mar, 09 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My wife was driving on the highway, and noticed that our 2003 dodge durango was pulling to the right. 10 minutes later, the lower ball joint completely separated, the upper ball joint snapped off, the axle separated and the wheel fell off while making a low speed right hand turn. the durango then continued to steer to the right and into a parked car, totaling the parked vehicle. the durango pushed the parked car into a wall. so far, nothing has been done to fix the failure, and my dodge dealer is giving me a hard time about warranting the part and subsequent damage. *nm