| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004301925 | Incident Date: Oct, 10 2004 |
| Consumer's City: LORTON | Consumer's State: VA |
| Vehicle Transmission Type: | Manufacturers Name: Nissan North America, Inc. |
| Model Name: XTERRA | Model Year: 2001 |
| Vehicle Involved in a Crash: No | Component's Description: Visibility:power window devices and controls |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: Oct, 10 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: All 4 power window regulators replaced under recall, right front failed 2 more times and was again replaced under warranty.. then r/f power window motor failed, the motor still spun but the gear that locks into the regulator broke... nissan service said the repair would be over 400.00 to repair. i told advisor that motor had to be unbolted from a broken regulator 2 times and that the stress put on the motor gear when regulators continually jammed most likely was a contributing factor in the motor failure. i asked him to call nissan help desk for me and explain my situation before i had to do it.. he said he would and nissan agreed to replace the motor. i am a auto mechanic with over 20 years on the job experience and manage a repair shop. i knew as well as nissan that the regulators had a definite impact on the motor failure...i wonder if a regular consumer with no knowledge of power windows systems would know to question a 400.00 charge. if not, there are many people getting taken to the bank. note: this whole process started in march of 2004 with the first replacement of all the regulators and ended oct 2004 with the replacement of the motor and 2 more regulators. *nm |
