Consumer Complaint Detail

FORD / EXPLORER SPORT TRAC / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004302006 Incident Date: Apr, 14 2004
Consumer's City: PORT WASHINGTON Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER SPORT TRAC Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Air bags:side/window
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMDU77E43U Date added to File: May, 25 2021
Date Complaint Received: Oct, 14 2004 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving, the passenger side and driver side air bags unexpectedly deployed. vehicle was taken to the dealer for inspection and the mechanic could not duplicate the problem. *ak the consumer received a call from the engineering department who informed the consumer the air bag deployed because the restraint module had received a signal from the crash sensors indicating an excessive lateral force that exceeded the threshold of its design for deployment. *jb